Payment Policy
Last Updated: October 2026
At Craftinnov (owned and globally managed by YEEDA INDUSTRIAL LIMITED), we support secure and convenient online payment gateways for all retail and custom design orders:
1. Supported Payment Methods
- PayPal: Pay securely via your PayPal account, linked bank account, or debit/credit card.
- Credit & Debit Cards: We accept major international credit and debit cards (including Visa, Mastercard, American Express, and Discover) processed securely through our encrypted payment gateways.
- B2B Custom Project Payments
For customized B2B corporate projects, initial listed prices serve as general baseline guidelines. The final binding contract price—incorporating specific design engineering, production costs, and actual logistics—is mutually agreed upon via official communication. Once finalized, our team will manually input the agreed price into your WooCommerce Inquiry Order. A secure online payment link will then be generated and emailed to you, allowing you to complete the authorized transaction safely online through our compliant checkout system. We do not accept or solicit unverified offline payments.
2. Transaction Currency & Exchange Rates
• All prices and transactions on craftinnov.com are processed in United States Dollars (USD).
• If your local bank account or card is in a currency other than USD, your card issuer or payment provider will automatically convert the amount based on their prevailing daily exchange rate at the time of checkout. We do not charge any hidden handling fees for currency conversion.
3. Payment Security & Data Protection
Your payment security is our top priority. We implement industry-standard safeguards to protect your financial information:
• SSL Encryption: Our entire website utilizes standard 256-bit Secure Sockets Layer (SSL) technology to encrypt your personal and payment details.
• PCI-DSS Compliance: All card transactions are processed directly by certified global payment processors. YEEDA INDUSTRIAL LIMITED never stores or has access to your full credit card numbers or security codes (CVV) on our servers.
4. Order Confirmation & Invoicing
Once your payment is successfully settled, an automated order confirmation and official electronic invoice will be sent immediately to your registered email address. Production, 3D rendering, or dispatch will commence according to our standard lead times.
5. Payment Disputes & Refunds
If you encounter any billing discrepancies, payment errors, or wish to request a refund for an eligible order, please consult our official Refund and Returns Policy or contact our support team promptly.
6. Contact Financial Support
For any payment-related inquiries or assistance, please feel free to reach out to us through our official channels:
Operating Entity: YEEDA INDUSTRIAL LIMITED
Registered Business Address (Headquarters): RM 1316A, 13/F, SUNBEAM CTR, NO.27 SHING YIP ST, KWUN TONG, KOWLOON, HK
R&D & Manufacturing Studio: Room 426, Changan Building, No. 56, Second Industrial Zone, Houting Community, Shajing Street, Baoan District, Shenzhen, China
Customer Support Email: seller@craftinnov.com
Customer Support Phone: +852 5479 3580
Customer Support Hours: Mon – Fri, 9:00 AM – 6:00 PM (HKT)
Governing Law: Laws of Hong Kong